If you placed a pre-order through our 2021 crowdfund campaign, you have through May 15, 2021 to cancel your order and receive a refund. Any pre-orders placed after that date are non-refundable. The money raised from the crowdfunding campaign pre-orders is used to fund the manufacturing and production of our products.
Please include your order confirmation # and email firstname.lastname@example.org for all order consolidation issues or any other concerns.
Please allow us 1-5 days to respond as we are going through many emails around the clock.