Pre-orders will open as items sell out during the restock on September 3rd!

Please note that any orders containing a pre-order item will ship in approximately 4-8 weeks.

If your order contains a restock item and a pre-order item, all items in the order will ship on the pre-order timeframe.

You can order as much as you want until we meet our pre-order limit. This will help us get your order to you faster!

Check our Pre-Order Status Page for updates!

Depending on availability, we may be able to help you add or swap products in your order! Email hello@bobateaprotein.com with your order number and the edit you'd like to make, and we'll see how we can help.

We can also change your shipping address if needed.

Pre-orders are expected to be shipped by the end of October!

Please note that if your order contains a restock item and a pre-order item, all items in the order will ship on the pre-order timeframe. If you would prefer to receive your restock item immediately, we can split your order - but you may need to pay an additional shipping cost. Email us at hello@bobateaprotein.com for help with this!

Please visit the Pre-Order Status Page for the latest updates on when pre-orders will ship.

Yes! Please go to bobateaprotein.ca to place orders shipping to Canadian addresses.

At bobateaprotein.ca, you'll get local shipping costs and times!

If you place an order here (bobateaprotein.com), your shipping cost will be based on order size and shipping location, and include duties and taxes as an international shipment. Those costs can be seen when you enter your shipping information on the checkout page. Shipping will take 7-10 business days.

We are currently offering international shipping to the UK and Australia! Shipping cost is based on order size and shipping location, and can be seen when you enter your shipping information at checkout. The shipping cost includes import duties and import taxes.

We are working to determine rates with our international shipper for other locations and will update this question when we know for certain if we will be able to offer affordable international shipping elsewhere.

Yes, you absolutely can! We will also send out an email a few days before we officially ship pre-orders to give you one last chance to change your address.

Please email us at hello@bobateaprotein.com with your order number and your updated shipping address.

Once you receive a shipping confirmation email, we are unable to change your shipping address.

You can find our main FAQ here!